Effective Date: 19th August 2024

1. Introduction

Welcome to GRADE Group Limited. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services.

2. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Technical Data: IP address, browser type, operating system, and information about your visit (e.g., pages viewed, time spent on pages).
• Usage Data: Information about how you use our website and services.
• Cookies: Information gathered by cookies and similar tracking technologies (refer to our Cookie Policy for more details).

3. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: Processing orders, managing accounts, and delivering customer service.
• To Improve Our Website: Analyzing how our website is used to improve functionality and content.
• To Communicate With You: Sending updates, newsletters, and marketing communications (you may opt-out at any time).
• To Comply with Legal Obligations: Meeting requirements imposed by law or regulatory authorities.

4. Legal Basis for Processing

We rely on the following legal bases for processing your personal information:

• Consent: When you have given clear consent for us to process your personal data for a specific purpose.
• Contract: When the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legal Obligation: When the processing is necessary for us to comply with the law (not including contractual obligations).
• Legitimate Interests: When the processing is necessary for our legitimate interests or the legitimate interests of a third party.

5. Sharing Your Information

We do not share your personal data with third parties except in the following circumstances:

• Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, and email delivery.
• Legal Requirements: If required by law or in response to a legal process, we may disclose your personal information.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

6. International Data Transfers

Your personal information may be transferred to, and processed in, countries outside of the UK or the European Economic Area (EEA). We will ensure that such transfers comply with the UK GDPR, and appropriate safeguards are in place to protect your personal data.

7. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or destruction.

8. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

9. Your Rights

Under UK GDPR, you have the following rights:

• Access: You can request access to your personal data.
• Rectification: You can request that we correct any inaccuracies in your data.
• Erasure: You can request that we delete your personal data.
• Restriction: You can request that we limit the processing of your personal data.
• Objection: You can object to the processing of your personal data.
• Data Portability: You can request a copy of your personal data in a machine-readable format.

To exercise any of these rights, please contact us at admin@gradegroup.co.uk

10. Cookies

We use cookies to enhance your experience on our website. For more information on how we use cookies and how you can manage your cookie preferences, please see our [Cookie Policy].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

GRADE Group Limited
admin@gradegroup.co.uk